Guide
Accept payments through mobile money, cards, and insurance claims with full revenue tracking.
Choose the right plan for your practice size and needs.
For solo practitioners. Core EHR, basic scheduling, up to 50 patients.
For small/medium clinics. AI voice dictation, CDS, telemedicine, Kanban scheduling.
For hospitals and networks. Multi-location, custom roles, DHIS2, dedicated support.
All plans include a $2/active user/month seat fee. Annual billing saves 17% (2 months free). Start with a 14-day free trial — no credit card required.
Submit, track, and manage insurance claims from encounter to reimbursement.
When a patient with insurance checks in, Cari displays their coverage details — insurer name, policy number, coverage type, and pre-authorization requirements. For insurers that support real-time eligibility checks (such as NHIF), Cari verifies coverage automatically.
After the encounter, navigate to the Billing tab. Cari automatically generates a claim from documented diagnoses (ICD-10), procedures, and medications. Review line items, adjust amounts if needed, and attach supporting documents like lab results or referral letters.
Click Submit Claim to send to the insurer. Track status in real time: submitted, under review, approved, partially approved, or denied. If denied, Cari shows the reason and lets you resubmit with corrections.
Claims should be submitted within 90 days of service. The claims dashboard shows outstanding receivables by insurer so nothing slips through the cracks.
Meet patients where they are with the payment methods they already use.
When a patient owes a balance, click Request Payment and select mobile money. The patient receives an STK push notification on their phone — they enter their PIN, and payment confirms in seconds. No cash handling, no change-making, no reconciliation headaches.
For card payments, Cari processes Visa, Mastercard, and Verve through PCI-compliant gateways. Payments can be taken in person via a connected terminal or online through the patient portal.
Every payment generates a digital receipt — sent via SMS, email, or printed at the front desk. All transactions are automatically recorded in the patient's billing history, creating a complete audit trail.
Transform billing data into actionable financial insights.
Total Revenue
All income across all payment methods
Collection Rate
Percentage of billed amounts actually collected
Days to Payment
Average time from service to payment receipt
Denial Rate
Percentage of claims denied by insurers
The aging report groups outstanding balances by time period: 0-30 days, 31-60 days, 61-90 days, and 90+ days. This helps you identify slow-paying insurers and follow up on overdue balances before they become uncollectable.
Track revenue trends with daily, weekly, and monthly charts. Compare periods to spot growth, seasonal patterns, or the impact of new services. Filter by provider, service type, or payer to drill into specifics. All amounts display in your local currency.
Use the RCM dashboard weekly to review denial trends. Catching coding errors early can increase your collection rate by 10-15%.